Only a quarter (26%) of business leaders have sent employees for customer and service excellence training in the past two years, while about a quarter (27%) say they are not planning for any training ...

After 30 years in business as a general contractor in Naples, Russell Budd said there's still room for improvement at his company. That's why he didn't want to miss out on the chance to attend a ...

LEESBURG, Va. — The Automotive Service Excellence Training Managers Council (ATMC) has awarded three companies with its National Excellence in Training Awards. The 2020 winners of the ATMC National ...

com·pas·sion | kÉ™m-ˈpa-shÉ™n — noun — sympathetic consciousness of others’ distress, together with a desire to alleviate it. This definition should also include firefighters, EMS and all first ...

Industries around the world depend on a variety of services and products to fulfill their respective missions. When your company is one that lends support through providing a service, rather than a ...

In Botswana, one hotel has taken a decisive and visionary step in this direction. Hotel 430, a proudly Botswana citizen-owned hotel, has launched what is arguably the most ambitious hospitality ...

PORT-OF-SPAIN, Trinidad – Visitors to Tobago can now look forward to an enhanced experience from their transport providers following a two-day customer service excellence workshop hosted by the Touris ...