Vocalcom, a global provider and publisher of cloud contact center and customer engagement management solutions, offers omnichannel solutions in private or public cloud mode, enabling the optimization ...

Apax Partners has acquired a 65% stake in Vocalcom, a provider of software for customer contact and call centers. The deal included share purchases and a capital increase, the firm said in a written ...

Vocalcom, a provider of customer experience and omnichannel contact center solutions, is unveiling its new contact center solution, Vocalcom Hermes360, available in the cloud or on-premise. Intuitive, ...

The solution, powered by Vocalcom, will enable the Melbourne-based Choosewell to propel customer experience by adopting a single cloud-based contact centre platform, while enabling the organisation to ...

Vocalcom launched the latest version of its Hermes E3 contact center software suite with innovations in mobile and social engagement and rich customer interaction. An all-in-one contact center ...

Vocalcom, a leading software publisher and manufacturer of technology solutions for call and contact centers, recently launched the fourth version of Hermes.Net Contact Center Software. 21 May 2009 ...

Vocalcom appoints Chantal Teixeira as CCO. Chantal has over 20 years of experience in B2B and B2C customer service and operations management. Her mission will be to overhaul the Vocalcom service offer ...

Today's announcement further builds on Westcon's newly expanded sales and technical team infrastructure, specifically designed to drive the company's mid-market focus in unified communications. The ...

Vocalcom, a provider of contact center software, has partnered with Google to integrate its WebRTC technology into the Google Chrome environment, letting customer support reps access Vocalcom contact ...

31,000+ projects in Latin America. 39,000+ global companies doing business in the region.

Dublin, Aug. 26, 2025 (GLOBE NEWSWIRE) -- The "Contact Centre Transformation Market Report and Forecast 2025-2034" has been added to ResearchAndMarkets.com's offering. The global contact centre ...